Privacy Policy
Lark Design Studio Ltd (“Lark”, “we”) is an independent branding and design studio in Leamington Spa. This page explains what personal information we hold, why we hold it, and what you can ask us to do with it.
It’s written to be read, not to be survived. If anything here is unclear, email email@larkdesign.co.uk and ask.
Who we are
Lark Design Studio Ltd
7 Morton Street
Leamington Spa
Warwickshire
CV32 5SY
Company No. 10689113
VAT No. 336436693
Registered in England
For the purposes of UK data protection law, Lark Design Studio Ltd is the data controller – the business responsible for your information.
Last updated: 29 October 2026
What we collect, and when
We only collect personal information in three situations.
1. When you contact us
If you email or phone the studio, we keep your name, contact details and whatever you tell us about your project. That’s it – the site has no contact form, so nothing is captured automatically.
Why we’re allowed to hold it: legitimate interests. We need your details in order to reply to you and to quote for work. If you become a client, we also need it to deliver the project and to invoice you.
2. When you subscribe to the newsletter
If you sign up for our newsletter, we store your email address and the date you subscribed, with MailerLite. Subscription is confirmed by email before you’re added, so you’ll always have a record of signing up.
Why we’re allowed to hold it: consent, which you give when you tick the box. You can withdraw it at any time using the unsubscribe link at the foot of every email, or by asking us.
3. When you visit the website
Some information is collected automatically – pages you view, roughly where in the world you are, what device and browser you’re using, and how you arrived. This is described in full in our Cookie policy.
Why we’re allowed to hold it: legitimate interests. We use it to understand which pages are useful and which aren’t. We don’t use it to identify you, and we don’t use it for advertising.
What we don’t do
We don’t sell your information. We don’t share it for anyone else’s marketing. We don’t build advertising profiles, and we don’t run remarketing or ad campaigns.
We don’t send you marketing unless you asked for it. Being a client, or having enquired about a project, doesn’t put you on the newsletter list.
Who else is involved
We use a small number of suppliers. Each one only sees what it needs to do its job.
Squarespace: Hosts this website. Based in USA. Their policy: squarespace.com/privacy
Google Analytics: Website visitor statistics. Based in USA. Their policy: policies.google.com/privacy
MailerLite: Sends the newsletter. EU (Lithuania). Their policy: mailerlite.com/legal/privacy-policy
Where information goes outside the UK, it’s covered by the UK’s International Data Transfer Addendum or an equivalent safeguard in the supplier’s contract.
On client projects we sometimes work with freelance copywriters, designers, illustrators and developers. If that means sharing your information, we’ll tell you first and share only what’s needed.
How long we keep it
Project enquiries that don’t go ahead: 24 months, then deleted
Client project records and invoices: 6 years after the project ends (required for tax)
Newsletter subscribers: Until you unsubscribe, plus a suppression record so we don’t email you again by accident
Website analytics: 14 months
We don’t keep anything “indefinitely”. If a period above doesn’t fit your situation, ask and we’ll sort it out.
Keeping it safe
Access to studio email, files and accounts is limited to Keith, protected by two-factor authentication, and client files live in access-controlled storage. No system is perfect. If something did go wrong and your information was affected, we’d tell you and tell the ICO, as the law requires.
Your rights
You can ask us to:
Show you what we hold about you, and give you a copy
Correct anything wrong
Delete it, where we don’t have a legal reason to keep it
Stop using it for a particular purpose, including marketing
Restrict what we do with it while a query is sorted out
Transfer it to another supplier, in a machine-readable format
Email email@larkdesign.co.uk and we’ll respond within one month. There’s no charge.
If you’re unhappy with how we’ve handled it, you can complain to the Information Commissioner’s Office at ico.org.uk or on 0303 123 1113. We’d rather you came to us first, but it’s your right either way.
Changes
If this policy changes in a way that affects you, we’ll update the date at the top. Newsletter subscribers will hear about anything significant by email.